EdgeConneX has added Peter Neill as senior vice president of global product strategy and customer experience. He rounds out the executive management team and will be responsible for global product development, product management and creating a differentiated customer experience.
Neill brings 25 years of communications experience with wireline and wireless companies. Most recently, he served as chief customer experience officer and senior vice president of business process engineering at Level 3 Communications,where he oversaw the integration of Global Crossing, built a global business process team and managed the end-to-end customer experience across the business. Before that, he was responsible for the Content Markets Group, supporting digital media clients. Before Level 3, Neill spent two years as co-founder of early stage companies, including Tower Cloud (alternative backhaul provider) and PT Wireless (distributed antenna service provider), 11-plus years building wireless networks for McCaw Cellular, which was then Cingular and AT&T Wireless and over six years with Sprint.
“I’m pleased to announce that Peter Neill will be leading this exciting new role at EdgeConneX. Peter is a key addition to our leadership team, focusing on identifying emerging challenges at the new edge of the network and expanding our product portfolio to meet these needs globally, while ensuring that we offer a consistently outstanding customer experience,” said Randy Brouckman, CEO of EdgeConneX. “His experience, accomplishments, and point of view will enhance our approach and relationship with customers, as well as enhance our overall product strategy moving forward.”
