Level 3 Launches Voice Complete

Level 3 Communications has announced the launch of the Level 3 Voice Complete solution, a new SIP-based platform aimed at streamlining enterprise voice networks and create a pathway to emerging unified communications applications.

The Voice Complete platform, available via channel partners, enables enterprises to securely connect more sites, incorporating the option to include a fully native PRI-handoff option, allowing customers to receive a SIP handoff directly to a TDM PBX without the need to purchase or configure additional equipment. It also offers built-in options for disaster recovery, emergency 911 and the ability to connect legacy TDM office sites more easily without the need for equipment upgrades.

“The opportunity to simplify the management of their voice network and achieve greater efficiencies are driving enterprises to adopt SIP-based voice services,” said Cindy Whelan, principal analyst at Current Analysis. “Level 3’s Voice Complete solutions offer enterprises a flexible and cost-effective migration path to an all-SIP platform, which is now further enhanced by a unique combination of features such as geographic independent telephone numbers and the ability to connect to legacy equipment without an upgrade requirement.”

All features are available via the MyLevel3 customer portal. Main capabilities include geographically independent telephone numbers, simplifying the management of telephone numbers across mobile workforces and providing virtual presence; and a combination of dedicated long-distance and local services, SIP services and ISDN-PRI services.

“Regardless of existing architecture, Level 3 is well positioned to enable customers to take advantage of the next-generation benefits of SIP,” said Shaun Andrews, Level 3’s senior vice president of voice services. “Level 3 Voice Complete helps enterprises capitalize on more efficient technology, improve reliability and ultimately reduce operational complexity so they can focus on the growth of their core business.”

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