Channel-friendly IP communications provider MegaPath is beefing up the infrastructure behind its business VoIP and data services with the deployment of the Edgewater Networks EdgeMarc 4552 Series enterprise session border controller, and the EdgeView VoIP Support System.
MegaPath now installs its T1 and Ethernet circuits using Edgewater’s voice-ready ESBC as a WAN access router. The Edgewater EM 4552 serves as the demarcation point for MegaPath services at the customer premises, providing T1 or Ethernet termination, data routing, Quality of Service (QoS) and VoIP interoperability to ease the installation process. The EdgeView VoIP Support System is used by MegaPath as a diagnostic tool that provides visibility into the performance of VoIP services.
“Edgewater Networks enables MegaPath to cost-effectively scale our business services to a wider audience while providing a broader scope of next-generation cloud services, including hosted voice,” said John Scarborough, senior vice president of product and marketing at MegaPath. “After extensive testing, we are pleased with the ease in which the Edgewater solution integrates into our environment as well as how it resolves interoperability and security issues while providing a superior end-user experience.”
The EdgeView VoIP Support and Reporting systems are used to troubleshoot network impairments that negatively affect VoIP quality and provide visibility into the overall performance of the VoIP network. The EdgeView VoIP Support System, installed in MegaPath’s network operations center (NOC), offers the ability to monitor call quality and perform advanced diagnostics.
“As service providers expand their portfolios to include hosted PBX and other cloud services, they require a networking service delivery solution that ensures the highest levels of performance,” said Dave Norman, CEO at Edgewater. “Edgewater provides a complete solution that manages interoperability and security challenges, while enabling service providers to efficiently provision services and provide ongoing diagnostics to ensure customer satisfaction.”