MegaPath Corp. has launched its Enterprise Shared Voice service , which enables organizations to share call capacity and calling plans, across multiple voice technologies and business locations. The service is available via the company’s channel partners.
Enterprise Shared Voice enables multi-site businesses to utilize cloud-provisioned voice resources, including concurrent call capacity and calling plans, across all of their business locations, regardless of the voice technology used at each location. Unlike traditional VoIP solutions that require companies to purchase capacity based on the number of users or estimated call volume at each location, Enterprise Shared Voice enables customers to share, pool and manage their communications resources across their organization, thereby avoiding the waste of unused toll-free and long-distance minutes for added savings, the company explained.
“As enterprises continue to add new offices and become more distributed, the demand is increasing for flexible communications solutions that optimize resources and reduce costs,” said Dan Foster, president of business markets at MegaPath. “MegaPath’s Enterprise Shared Voice enables our customers to streamline communications across all of their locations, introduce advanced calling features no matter what voice technologies they’re using, and easily scale as their businesses grow.”
The service supports multiple handoff types, including hosted voice, SIP trunking, PRI and analog lines.
Customers can allocate minimum and maximum concurrent call sessions to defined groups or locations, allowing for independent capacity sharing for specific groups and teams in an organization. It also includes communications and collaboration features to help boost productivity, promote mobility and improve communications with customers and colleagues.