MetTel has announced the addition of AT&T Enhanced Push-to-Talk to its portfolio of wireless products and services for enterprise and government customers.
“This is not your father’s push-to-talk,” said MetTel’s executive director of mobility, Max Silber. “AT&T’s Enhanced Push-to-Talk with integrated dispatch helps businesses speed up and better manage communications with employees in the field. The low cost, Wi-Fi compatible service can be added to customers’ existing mobile devices. Better yet, it operates on the nation’s most reliable 4G LTE network, making it one of our most exciting new offerings for business customers and channel partners.”
MetTel customers can use a variety of compatible iOS, Android and BlackBerry devices, and can access AT&T’s 34,000 Wi-Fi hot spots in the U.S.
The service includes GPS mapping to track workers for better customer service and more efficient work assignments, and supervisory override that allows supervisors to get time-sensitive messages to their teams. Supervisors can also monitor push-to-talk activity and record conversations of employees using company-issued enhanced PTT devices.It can connect up to 250 people on a call and store up to 1,000 contacts.
“Push-to-talk services have been a mainstay in the field services, transportation, EMS, construction, real estate and hospitality businesses for many years,” Silber said. “Our customers have been looking for a more reliable, highly-secure and flexible push-to-talk alternative for quite some time and now MetTel can offer them such a solution.”