New Relic Enhances Partner Program, Unlocks Agentic AI for the Enterprise

Intelligent observability company New Relic enhanced its partner program to better fuel business growth for its partner ecosystem. Updates and investments include improved incentives for partners to enhance profitability, new and streamlined certifications, digital tools, expanded dedicated partner resources, enhanced training opportunities and new specialized program tracks. 

Additionally, New Relic’s open partnership ecosystem unlocks agentic AI use cases and is designed to bring observability to best-of-breed solutions across the enterprise. 

The New Relic partner program empowers solution providers, MSPs, tech partners, SIs and cloud platform providers to find new revenue streams and develop integrated solutions with the New Relic Intelligent Observability platform. By connecting its platform with best-of-breed solutions from partners, New Relic delivers mission-critical insight and intelligent recommendations to the tools and platforms where customers already work.  

“Our open partner ecosystem has been instrumental in fueling innovations and growth of the New Relic Intelligent Observability platform,” said New Relic CEO, Ashan Willy. “As we continue our growth trajectory and fine-tune our platform for today’s IT environment, we know we cannot do it without our partners. That is why we’ve renewed our investment in the people, tools, and systems, making partnering with New Relic even more rewarding. Together with our partners, we look forward to continuing to grow, innovate, and create lasting value for our joint customers.” 

Program enhancements include:  

  • Stronger incentives — More financial incentives for partners to amplify revenue opportunity and increase partner margins.  
  • New and simplified partner certifications — Four new technical certifications and two new sales certifications help partners gain knowledge and skills aligned with today’s market.  
  • Expanded partner team resources — Extend more guidance, expertise and support to partners.  
  • Expanded training opportunities — Dedicated training for sellers and technical teams in key areas, such as AI, observability and cloud. 
  • Specialized partner program tracks — Align with partners’ unique go-to-market strategies, spanning joint marketing, sales enablement and a tailored approach to industry verticals.  

New Relic empowers partners to leverage the opportunities provided by AI, and has expanded AI-focused sales enablement for solution providers. It also offers agentic AI integrations to bring critical observability data and intelligent recommendations directly to IT teams and developers across the business and tech ecosystem.