Sinch Announces Operator Connect for Partners

Sinch, which powers conversations between businesses and their customers through its Customer Communications Cloud, announced a private label offering for partners and service providers to provide Microsoft Teams voice calling. The offering is available through Sinch’s Operator Connect for Partners program, which is designed for communication service providers, managed service providers and value-added resellers.

Sinch has a standing relationship with communication service providers enabling voice services over its U.S. voice network — a large tier 1 network in the United States with a 99.999 percent uptime track record — supported 24×7 by its voice experts.

The Operator Connect for Partners program offers service providers an opportunity to expand their service offering, enhance call quality, increase collaboration and improve the customer experience for their clients.

Last year, Sinch was named an Operator Connect partner allowing businesses to bring their voice services into Microsoft Teams through Operator Connect, enabling calls to anyone, anywhere, over the public switched telephone network (PSTN).

By owning and operating a large independent voice network, Sinch delivers voice quality and value. Key differentiators versus competitors include a low-cost structure, an easy-to-use self-service portal and designation as an emergency services provider through Teams.

Participating partners can leverage the Sinch network and number coverage to take advantage of a turnkey, automated solution with a partner management portal, branded customer administration portal and low-touch order management, as well as efficient service and support.

For more information, contact Sinch Investment Relations Director Ola Elmeland at  +46 721 43 34 59 or  investors@sinch.com

Learn more at sinch.com.