Value-added distributor and master agent SYNNEX has announced that its MOBILITYSolv group has launchedthe Carrier Service Platform via MasterStream, giving mobility resellers the ability to generate quotes, view servicing pricing and activate wireline and wireless services for their customers via a portal.
The platform offers an end-to-end automation of business processes, including pre-sales contract management, real-time instant quoting, order document automation and post-sales back office operations such as order tracking, provisioning, commission management and so on. By launching its own version of MasterStream, SYNNEX enhances its MOBILITYSolv platform, which offers end-to-end mobility and connectivity solutions from a range of vendors.
“By adding the Carrier Service Platform via MasterStream to our portfolio of MOBILITYSolv services, SYNNEX helps its mobility resellers reduce time and labor costs and increase sales and arms them with industry-leading support and responsiveness for their customers,” said Adnon Dow, vice president of global mobility solutions at SYNNEX. “Our Carrier Service Platform provides added value to the already robust service offerings provided by MOBILITYSolv and sets our team apart as the go-to master agent for resellers in the mobility space through a solution no other distributor offers.”
“MasterStream gives resellers the competitive advantage in telecommunications by reducing labor and sales cycle time,” said Jeff Fraser, president of Salestream Software, makers of MasterStream. “Our platform’s simplicity and ease of use has made it the first choice in hosted telecom CPQ software solutions and we are very excited to offer this capability to the IT channel through SYNNEX Corporation.”