Radisys Corporation, a global leader of open telecom solutions, today announced that Tallence AG, a digital transformation technology and management consultancy, has selected its Engage Media Server as the foundation for a new voice messaging system for a Tier 1 European operator.
Tallence will leverage the capabilities of the Engage Media Server, a foundational element of the Radisys Engage communications services enablement platform, to create enhanced digital customer experiences with high-quality interactions and augment content to create greater customer satisfaction and increase customer loyalty.
Radisys’ Engage Media Server delivers a set of media capabilities for developers and communication service provers (CSPs) to create enhanced and engaging digital customer experiences. It provides the foundation for high-value voice and video features to enrich digital experience applications, and it enables CSPs to leverage the cloud for low cost and increased efficiency with industry-leading capacities for best total cost of ownership. The cloud-based Engage Media Server delivers:
- On-demand scalability
- Optimal user experiences that tie to brand and customer
- Powerful tools for application developers to bring to market applications and services and on-demand adaptation for new campaigns through industry-leading analytics