TBI, a technology brokerage firm, announces the addition of Inoria and EnTelegent Solutions to its growing supplier portfolio.
Powering millions of customer interactions, Inoria orchestrates the evolution of contact center operations by providing expert guidance, strategic consulting and people-focused contact center services, support and solutions.
The Inoria team has more than 30 years of experience in transforming the way businesses communicate with their customers, preparing them to meet future challenges by leveraging their people, technology and processes.
With the delivery of a 360-degree, seamless experience, Inoria provides partners with personalized solutions that fit their customers’ specific business needs. The supplier focuses on creating expert contact centers in addition to developing, implementing and integrating workforce management solutions into an organization.
As a result, customers are provided with personalized solutions/services that boost CX and foster greater client engagement. In addition, as a value-based provider, Inoria provides flexible support, maintenance and managed services to its customers, acting as an advocate during the digital transformation journey.
EnTelegent Solutions Inc. is a business solutions provider offering managed services, network services and a proprietary, AI-driven life cycle management platform called EnVision to multi-location, multi-service enterprise clients around the world.
EnTelegent enables technology transformation by empowering partners and clients to achieve their business objectives. It matches the organization’s goals with business solutions, streamlines processes, creates transparency and delivers best-in-class cost, performance, service and support.
The company’s solutions give partners maximum flexibility to bring EnTelegent in where and when needed, all the way up to providing complete turnkey, white-labeled solutions. EnTelegent’s value proposition opens doors and delivers early and ongoing ROI, allowing partners to remain engaged and grow.
For more information visit www.tbicom.com
