Telstra Expands Availability on Key Routes in Asia

Telstra today announced it has expanded its ‘Always On’ service to provide more bandwidth options and lower latency from Hong Kong to Singapore and Japan.

The service utilizes Telstra’s powerful APAC cable network to reroute traffic to another path, allowing for continued service even in the event of a damaged or severed cable.

“Last year’s introduction of our ‘Always On’ service guarantee was targeted at customers with large capacity requirements of between 10 GB and 1 TB,” explained Telstra director Paul Abfalter. “We are now expanding this service by introducing lower bandwidth options from 1GB with the flexibility for customers to scale up as needed.”

Abfalter noted, “This enhancement, combined with our ultra-low latency connectivity across these key routes will be particularly beneficial for organizations in the financial services industry, where speed and reliability between global financial hubs are vital.”

Complementing its ‘Always On’ service, Telstra has the lowest latency routes in the market between key financial hubs in the Asia Pacific region, the company says.

“We now have average speeds of 28.8 m/s between the Singapore (SGX) and Hong Kong (HKEX) Exchanges, 177.8 m/s between the Australian (ASX) and Chicago (CME) Exchanges, 178.2 m/s between Equinix/CERMAK (EQCH) in Chicago and the ASX, and 41.9m/s and 13.9m/s respectively between Singapore to Taiwan and Hong Kong to Taiwan,” Abfalter said.

Abfalter also spoke about how Telstra is addressing rising connectivity demands for businesses.

“Businesses expect to be able to connect anywhere at any time and meeting these expectations can be difficult when it comes to international connectivity,” Abfalter stated. “This is particularly the case in the Asia Pacific region where more than any other region globally, cables are at risk of service disruptions due to cable cuts caused by shipping activity, earthquakes and typhoons. Damage from these events can take weeks or sometimes months to fix.”

“We were first in the region to develop ‘resilience as a service’ across the busy Hong Kong, Singapore and Japan triangle so customer services are restored within hours for their subscribed bandwidth, using one primary path and two protection paths over different cable systems along the same route.”

Added Abfalter, “Customers also benefit from cost savings associated with managing multiple vendors and paying for spare capacity that may not be used, while the assured availability helps improve the experience they provide their end users.”

Telstra’s subsea cable network is the largest and most diverse in the APAC region, accounting for up to 30 percent of active intra-regional capacity. It is this diversity that enables Telstra to reroute traffic impacted by a cable cut onto another path.

“As cloud computing and the number and variety of digital devices in use worldwide continues to increase, so too does the demand for the international networks, like subsea cables, needed to keep them connected. Nowhere is this more apparent than in Asia, which is now home to almost half the world’s internet consumers and where tens of millions of new services are enabled every year,” said Abfalter.

“Our subsea network is a key part of our international growth strategy and the services we provide to large and emerging cloud and content companies, global and regional mobile and service providers, as well as multinational corporations requiring connectivity across APAC. We will continue to invest to maintain our network leadership, and that includes leveraging our network strength to deliver innovative products like ‘Always On’ for our customers,” Abfalter added.