TELUS International, a CX company that designs, builds and delivers next-gen solutions such as AI and content moderation for global and disruptive brands, established a strategic partnership with Morpheus Data. Morpheus focuses on software for hybrid cloud management and platform operations.
This collaboration is expected to strengthen TELUS’ suite of Cloud Management solutions, helping further elevate end-to-end digital transformation for clients.
“As businesses continue to evolve in the digital era, the demand for a revolutionary approach to developer enablement and IT service delivery has become more pressing than ever,” said TELUS International VP, Digital Solutions, Paul Egger. “Today, we are thrilled to announce the launch of TELUS International’s Hybrid Cloud Management capabilities, powered by Morpheus Data, to help our clients streamline and operationalize their internal development platform projects more quickly. Embedded in all of our public and private cloud solutions to enable true hybrid cloud management, this evolved iteration of our cloud orchestration platform represents a significant leap forward in our commitment to deliver agile, cutting-edge digital services for our clients. Notably, we are simultaneously creating a service fabric for the future that extends into professional services, application services and beyond.”
TELUS International’s expertise in customer-centric digital solutions combined with Morpheus Data’s cloud-management technology streamlines the consumption of private and public clouds, container clusters and automation tools to eliminate onboarding friction and modernize applications. The cloud platform comes equipped with an engine that allows enterprises to more easily and efficiently manage operations through a single console. It also provides integrations that enable a unified view of operations, self-service provisioning and hybrid cloud cost management. To further enhance customer support for its global enterprise clients, Morpheus Data will be integrating an AI-powered chatbot based on the intelligent TELUS International Assistant (iTIA) framework, within its hybrid cloud management platform.
“As a leader in application modernization and digital transformation services, TELUS International is the perfect partner to build a managed services offering based on the Morpheus platform,” said Brad Parks, CPO, Morpheus Data. “By integrating the power of generative AI into our hybrid cloud management platform, we are truly co-engineering solutions that are reshaping how customers enable developer self-service. Together with TELUS International, we are delivering experiences that help businesses to quickly optimize their platform operations, enhance IT efficiency, and drive innovation.”
With more than 20 years of industry experience specifically in cloud platform solutions, including migrating, transforming and managing cloud and hybrid IT solutions, TELUS International provides these services to more than 500 clients across telecom, financial services, utilities, technology, healthcare and government.