Tone Launches ReliaTel as a Service for UCC Management

Tone Software has announced the ReliaTel as a Service (RaaS) cloud-based management solution for unified communications and collaboration (UCC) environments.

The RaaS solution provides comprehensive UCC management from a dedicated and secure cloud-hosted instance, delivering deep visibility and control over quality and performance of Avaya Aura, Avaya IP Office, and Cisco Unified Communications Manager architectures that are configured on premise, in a hybrid premise and cloud combination, or through a unified communications as a service (UCaaS) model.

Businesses today are embracing hybrid UCC and cloud-driven UCaaS deployment models that deliver significant financial and operational efficiencies. These UC architectures typically span multiple technologies and rely on assets that reside outside the traditional premise network, creating additional management challenges for the IT and Operations teams responsible for UC. ReliaTel as a Service address these issues through real-time management and visibility over the entire domain stack of premise-based UC assets and transport layers, as well as cloud-consumed UC&C services.

“The new ReliaTel as a Service solution delivers the deep visibility and control required by today’s UCC architectures, without the IT burden of hosting the solution in the premise environment,” said Perry King, director of product management for Tone Software.  “Through ReliaTel as a Service, UC teams gain a highly scalable, efficient, and cost effective methodology to manage their UCC ecosystem, with all the convenience and economies that cloud delivery provides,” he added.

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