TPx (formerly TelePacific) has promoted Carl Moore to director of national channel development.
Moore comes to his post following TPx’s 2016 acquisition of DSCI, where he was vice president of sales. He will cover TPx’s East Coast as a counterpart to Los Angeles-based Hilary Gadda, who was recently promoted to director of national channel development covering the West Coast.
Like Gadda, Moore will report to Jim Delis, senior vice president of national channel development, who joined TPx in May to run TPX’s national channel development team.
TPx is in the process of structuring a national channel sales organization and hiring channel managers and other personnel to support the channel in the field and assist agent partners with selling unified communications solutions, managed services and managed security services. Concurrently, TPx realigned its service provisioning organization to create an exclusive team dedicated to processing service orders, installations and escalations for TPx’s agent partners and their clients nationwide.
“We’re building a national channel sales structure and team second to none, and Carl will play a key role in it,” said Delis. “He has exceptionally strong relationships with national and regional master agencies across the country and, like Hilary Gadda, he is determined to make TPx the company of preference among agents and the easiest to do business with.”
TPx has added channel managers across the country, bringing the total to 34.
Moore adds that managed services, desktop management and security services will all have a special focus in his efforts.
“Today the channel doesn’t breathe without talking about cloud,” Moore said. “If you’re just providing circuits you’re not going to talk about security, right? Once prospective master agents learn what TPx, as a managed services carrier, can do to fill in those kinds of gaps downstream for their sub-agents, we generally move to on-boarding very fast.
Moore added: “In TelePacific and DCSI, we had two companies that had great reputations in the channel. Both were wildly successful. Now that we’re integrated and re-branded as TPx, we’re a $750 million company with an incredible product set, resources and reach – and everyone on our team genuinely values doing business with agent partners. It won’t be long before we’re working with every national and regional master agency in the country.”
