Transbeam has launched a new service called Intelligent Network Monitoring accessible through its new partner portal.
The service provides customers, agents and partners in-depth visibility into their IT infrastructure for their data and voice services with real-time analytics, reporting capabilities and virtual access to orders and repair management all centralized on one single platform and partner portal.
The Intelligent Network Monitoring and Partner Portal offers transparency into your network and automates various network operations services improving response times and efficiencies. This service allows you to not only easily manage orders and repairs, but helps you maintain the health of your physical, virtual, wired and wireless network infrastructures via the Intelligent Network Monitoring service.
Transbeam’s Intelligent Network Monitoring enables partners to obtain network analytics in real-time and diagnose issues before end-users experience any problems. The key benefits recognized by users include bandwidth utilization, packet loss, latency, alerting, dynamic baselines and ability to generate valuable quick reports — leveraging preconfigured reports, creating templates, or generatinng ad hoc reports. The key features of this service include alerting on performance anomalies in advance of end user impact preventing any negative events that could impact your business, capacity network planning to manage bandwidth usage before issues arise and custom performance metrics or ability to collect customer performance indicators from any network device.
“Our new Intelligent Network Monitoring and Partner Portal allows complete transparency into your network so our customers can see what we see as a carrier and service provider, giving our customers and partners more control and intelligence of their network,” stated Avner Nebel, COO at Transbeam. “The main differentiator with our new tool is that it combines various monitoring and network management functions into one single platform instead of having to log onto various different systems.”