Xtel launched Flexpoint, its platform to transform how MSPs deliver and manage voice calling inside of collaboration tools such as Teams, Webex and Zoom, for clients. Flexpoint offers a streamlined, frictionless way to add revenue while enhancing client services.
Flexpoint answers the ongoing demand that MSPs face for integrated, voice-enabled platforms that seamlessly work across multiple collaboration tools. It offers a turnkey solution that empowers MSPs to provision and manage voice calling inside leading collaboration tools, from a single-pane platform, reducing overhead and complexity. From voice automation to advanced analytics, Flexpoint allows MSPs to deliver a high-quality, unified experience to clients that improves productivity.
Key features include:
- Voice provisioning support, with the ability to integrate voice into Teams, Webex and Zoom for clients, eliminating traditional hurdles in setup and configuration..
- Automated voice integration, enabling voice calling capabilities across collaboration platforms without necessitating complex, manual processes.
- Single-pane management that accounts for all collaboration tool voice calling from a single, streamlined interface, providing real-time insight and control.
- Enhanced reporting and analytics, with support for accessing in-depth data on client collaboration and productivity in order to help MSPs demonstrate value and optimize client solutions.
- Scalable revenue stream, as Flexpoint offers a frictionless method to grow revenue without expanding resources, thus supporting MSP scalable growth.
“Flexpoint brings unbeatable efficiency to MSPs, enabling them to offer their clients integrated voice calling inside leading-edge collaboration tools,” said Chris Chirico, Xtel’s chief commercial officer. “By reducing the complexity of voice calling while increasing control, Flexpoint empowers MSPs to create new revenue opportunities while adding value to the service they deliver.”
MSPs that adopt Flexpoint can leverage the platform to more easily meet client demand for collaborative, voice-enabled workspaces.
