Voxox has expanded its SMS Solutions portfolio, which is a wholesale offering accessible through a Web service API, designed to address the needs of businesses looking to SMS-enable their products, services and customer communications. The enhancements include an extension of its inbound SMS delivery to Europe, adding United Kingdom telephone numbers to its previously available U.S. and Canadian DIDs. Additionally, the company said that its outbound SMS service has grown significantly in reach since its introduction in late 2010, having nearly doubled its operator network and increased global wholesale SMS coverage.
“SMS is a critical asset in streamlining communication between businesses and their customers,” said Bryan Hertz, CEO of Voxox. “We’ve seen great interest and growth in our wholesale SMS customer base, ranging from global consumer brands to major security and software companies. The unique combination of our fully redundant, carrier–grade network in the cloud, CLEC operations and award–winning service delivery platform has poised us for success in this arena.”
SMS Solutions support both one-way and two-way texting communications, for notifications as well as authentication and verification services. Inbound SMS delivery is offered via both long code (U.S., Canada, United Kingdom) and dedicated short code (U.S. only). Outbound delivery is worldwide via long code and in the U.S. via both long and short code (shared and dedicated).
“Due to our CLEC operations and global portfolio of direct carrier relationships, we are able to offer very competitive pricing to our wholesale customers,” added Corey Hertz, director of wholesale products at Voxox. “For example, our homegrown solution offers voice-enabled, two-way SMS phone numbers without involving any intermediary company, which provides customers the ability to cost-effectively and seamlessly transition from a text conversation into a voice call. Cost savings, rock solid infrastructure and convenient set-up through a web service API are instrumental in the popularity of this offering.”