Ooma, Inc., a smart communications platform for businesses and consumers, announced it is partnering with Jazzware to provide unique and affordable unified communications and telephony solutions to the hospitality industry nationwide.
Jazzware has been a leading revenue capture, systems connectivity, and analytics cloud solution for the hospitality industry for more than 25 years. Jazzware Inc., formerly known as SDD Jazz and BroadSoft Hospitality, is relied upon by premiere hotel brands and partners throughout the world for uninterrupted daily operations, efficiencies and premium guest experiences.
Ooma and Jazzware have entered into a partnership to offer Jazzware certified hospitality applications and universal connection middleware using the Ooma Enterprise unified communications as a service (UCaaS) platform along with related services including Ooma SIP trunking for connecting hotel premise and contact centers to the public switched telephone network (PSTN).
As hotels modernize their technology infrastructure to deliver superior service and efficiencies, they are opting for SIP, UCaaS, and cloud solutions over legacy private branch exchange (PBX) on-premises switches or their hosted PBX derivatives. Switching to unified communications with SIP trunking and cloud applications can cut telephony costs in half and provide instant, on-demand access to a new generation of connected hospitality applications at the premise, contact center or via mobile. These solutions may be tailored to the customer’s needs, scaling from limited service to luxury resort implementations.
Jazzware and Ooma recently completed a project to transform telecommunications at a large upscale hotel in downtown Washington, D.C. The hotel, already using Jazzware to manage and audit telecommunications services, was able to eliminate obsolescent, inflexible and costly legacy services by implementing SIP trunking from Ooma. The hotel also added Ooma Connect fixed wireless internet service as backup to maintain voice and data continuity whenever its primary internet service provider has an outage.
