AT&T Partner Exchange has introduced additional self-service tools and an Internet of Things (IoT) training certification for reseller partners.
The idea is to help solution providers manage accounts in near real-time, so they can serve their mobility customers faster.
Newmobility API functions give solution providers more control and allows them to:
- Suspend/restore service – Pause and restart service.
- Subscriber profile – Manage customer information for billing, reporting and inventory management.
- Customer plan management – Easily update rate plans, add new features and manage mobile share groups.
“Account management, reporting and billing make up 85 percent of solution providers’ daily activities on the AT&T platform,” said Sue Galvanek, vice president of marketing, pricing and product solutions at the AT&T Partner Exchange. “Our API platform is helping solution providers enhance their automation capabilities. They’re likely to see greater speed, visibility, accuracy and control with these essential processes.”
AT&T Partner Exchange also is releasing the IoT certification track for resellers.
“IoT adoption is on the rise and sparking a wave of innovation for customers. We’re focused on helping solution providers harness its potential by equipping them with the tools they need to be successful,” said Galvanek. “The new IoT training is the natural next step. It further builds on the resources we’ve already made available on our IoT website.”
AT&T Partner Exchange offers a range of training courses to help solution providers deepen their product knowledge. It said that since streamlining its online courseware in March, solution providers have completed more than five times the certifications completed in previous months.
“Technology innovation is happening quickly, and resellers need the skills to move at the same pace,” said Rob Chamberlin, vice president at DataXoom. “AT&T Partner Exchange IoT training has helped us learn how to build, manage and operate in the IoT marketplace. This means limitless business opportunities for DataXoom.”
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