67.7 F
Friday, January 15, 2021

Broadvoice Announces Launch of B-hive for Salesforce on Salesforce

Broadvoice has launched Broadvoice B-hive for Salesforce on the Salesforce AppExchange, providing new ways to deliver a more personalized experience to customers by connecting B-hive’s cloud communications, collaboration and call center tools with Salesforce customer databases and workflows.

Broadvoice B-hive for Salesforce empowers SMBs to more effectively manage and communicate with their customers on the Salesforce platform.

Available with Broadvoice B-hive Pro Seats, the app supports a range of Salesforce subscriptions, including professional, enterprise, unlimited and performance plans.

Key  benefits include streamlining the customer experience with inbound record matching, triggering screen pops with key customer information; monitoring customer interactions with automated call recordings; expediting data entry with record creation on demand; connecting with customers more quickly and dependably with click to call; and improving efficiency with automated call logging.


Related Articles

RunSafe Security Announces Partnership with ReleaseTEAM

RunSafe Security has announced a partnership with ReleaseTEAM, a full-service DevOps consulting firm, servicing both public and commercial clients for over 20 years. With...

Atos to Acquire In Fidem

Atos has signed an agreement to acquire In Fidem, a Canada-based specialized cybersecurity consulting firm. Consistent with its targeted acquisition strategy, the operation will expand...

Soluno Launches MyAcademy to Accelerate Growth, Customer Satisfaction

Soluno, a UCaaS Service Provider in Europe has launched MyAcademy, which it says forms an essential part of the company’s overall strategy. MyAcademy, which will...

Mosaic NetworX, Cato Networks Sign MSP Agreement

Mosaic NetworX LLC, a global network aggregator, and Cato Networks, a Secure Access Service Edge (SASE) provider, announced a partnership where Mosaic NetworX will deliver...

MetroNet, Fayetteville to Partner on Fiber Optic Network

MetroNet and the City of Fayetteville, North Carolina, will bring 100 percent fiber optic internet, television and phone services to businesses and residents in the region, marking...