Dialpad Inc., an industry leader in AI-powered communication and collaboration, saw substantial production from channel sales in the fiscal third quarter. The demand for Dialpad’s unified communication- as-a-service (TrueCaaS) solution increased as the need for flexible, agile and reliable cloud communication solutions rose.
“The Dialpad channel program has had a breakout year in 2021 as evidenced by the growth in Q3,” said Mike Kane, senior vice president of World Wide Channel Sales, Dialpad. “We are proud of the program’s success and driven to build on its momentum. Combined with our overall booking and deal registration growth, the incredible talent we have added to the team, and a growing worldwide presence, the channel will be instrumental next quarter, especially as the demand for unified solutions continues to rise.”
Within the past year, Dialpad channel growth has been represented in several ways including global expansion, a rapid increase of partners and growing participation from Dialpad’s existing partner base. The Dialpad international partner base in Australia, Europe and New Zealand has experienced a 208 percent increase year-over-year on international bookings and the channel team continues to welcome new partners.
The Dialpad partner community has grown its quarter-over-quarter participation and the channel team is bringing in an exponential number of new partners quarter-over-quarter.
The momentum seen in the Dialpad channel in Q3 is underscored by:
- Overall Growth – 338 percent deal registration growth, 223 percent pipeline growth and increased bookings by 191 percent year-over-year in Q3.
- Global Expansion – Dialpad international partnerships have grown in the past year with a 208 percent year-over-year increase in international bookings. The recent Workair partnership has expanded Dialpad’s presence in Ireland and across Europe while partnerships with CNS, QuantSec and Kordia contributed to the company’s expansion in Australia and New Zealand.
- Award Wins – The Dialpad channel program received industry accolades including the Channel Person of the Year from Avant Communications and the Program of the Year and Channel Chief of the Year from Allbound.
- Team Expansion – Dialpad has built out its channel team with top-tier talent that manages and drives Dialpad’s channel bookings that increase exponentially. The national channel manager team quadrupled to dig deeper with its master agent relationships.