By David Portnowitz, Star2Star Communications
What can unified communications as a service (UCaaS) bring to your business? The market is experiencing considerable growth, and UCaaS solutions will continue to offer advanced solutions for communications and collaboration among your workers, partners and customers.
As a matter of fact, a new report from MarketsandMarkets forecasts the UCaaS market to grow from $13.1 billion in 2014 to $23.3 billion in 2019, representing a compound annual growth rate of 12.2 percent.
With hosted UC, organizations can avoid the capital expenses and maintenance responsibilities that an on-premise deployment of UC demands. Going without UC in this day and age is not a viable alternative for forward-thinking businesses. Brands trying to thrive in today’s competitive arena must be able to communicate across all mediums on any device at any time.
Some of the primary benefits of UCaaS include:
- Deployment and Scalability
- Reliability of Business Continuity
- Collaboration for Diverse Work Units
- Mobility
If you are looking to replace an aging on-premises PBX phone system with a managed cloud service, you’re not alone. According to Frost and Sullivan, spending on cloud PBX replacement solutions is forecast to rise from $3 billion this year to $10 billion by 2020. With the switch, you’ll be looking at a significant reduction in operating costs with little to no CAPEX. Furthermore, you won’t have to suffer space issues when adding new lines and you’ll be able to deliver rich features like one-number dialing to employees.
For the full blog post on the benefits of UCaaS, click here.
