iBasis has launched FraudAlert for carriers and service providers, to better protect their revenue and customers from fraudulent calling activity.
FraudAlert analyzes CDRs in near real-time and alerts the iBasis customer when suspicious traffic is detected. The system analyses multiple metrics, including call duration, b-numbers and call volume, and as soon as unsolicited traffic is detected, automatically sends alerts to the customer.
Typical fraud management solutions only block-detected fraudulent traffic, which results in those calls being returned to the originating operator, often to be re-routed on to another international carrier. The iBasis solution provides customers the advanced capability of automatically taking definitive action to discontinue the fraudulent traffic before it can cause any additional loss of revenue.
Customers can configure online thresholds based on their own severity preferences: when thresholds are met, detected fraud is automatically disconnected. Fraud managers can also choose to keep control and take action manually after receiving alerts, via email or SMS.
“With international telecom fraud estimated to cost the industry more than $45 billion annually, protecting business from fraud has become a major concern for our customers,” said Gert-Jan Huizer, SVP of voice and messaging services at iBasis. “We have worked very closely with them to develop very sophisticated analytics and a powerful solution to cost-effectively protect them from fraud attacks.”
