Nectar Services Corp., a specialist in proactive network monitoring and management software for unified communications (UC), has appointed Matt Christopher as vice president of customer experience.
Christopher will be championing and driving channel and sales operations with an emphasis on improving the customer experience. This will allow Nectar to further grow the relationships it has with its customers and partners and to provide end-to-end visibility within multi-vendor UC networks.
“Nectar has always made the success of its customers and partners one of its top priorities, ensuring that they have the necessary tools and support to exceed their UC networking and diagnostic needs,” said Christopher. “As our company continues to grow, especially within our key technology partner ecosystems such as Microsoft Skype for Business, I am looking forward to utilizing my experience to nurture our partners and partner program to ensure continued positive customer experiences and success.”
Christopher brings a diverse background of experience and expertise including sales, sales engineering, sales management and channel management supporting Microsoft, Avaya and Cisco.
“Matt’s breadth of experience within the sales and channel processes for both manufacturers and partners is uniquely tailored to help Nectar grow in these critical areas,” said David Giangano, CEO for Nectar. “Matt has valuable insight into both our customers and partners, and he will work across the organization to promote our partner enablement and onboarding processes. We are looking forward to his leadership propelling our partners to better revenue growth streams and creating higher customer satisfaction.”