PeakView, a cloud adoption consulting firm with a focus on cloud contact center technology and solutions, is now part of the Edify partner program.
PeakView helps organizations, from Fortune 500 companies to mid-sized enterprises, quickly find the right technology solutions, including traditional voice communication, chat, SMS, and more, to meet their specific business needs.
The Edify Huddle platform unites contact center, unified communications, and real-time communications (CPaaS/API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. This frictionless transfer capability gives agents the ultimate flexibility to serve customers faster and more completely from a single pane of glass.
