SimpleSignal is broadening its channel offerings: Microsoft Lync users can now use SimpleSignal’s cloud-based unified communications platform for video, chat, voice, screen shares, remote presentations or demonstrations, thanks to a hosted voice integration.
The company also has named Sandler Partners as its Partner of the Year for 2012.
“As a service provider, we depend heavily on the strengths of our master agencies to help us achieve growth and market share in a highly competitive space,” said Ira Feuerstein, channel manager at SimpleSignal. “Sandler Partners continues to help us drive our solutions into the market and provide enterprise-grade hosted solutions to both the SMB and enterprise markets.”
When it comes to the Lync solutions, three integration options are available, which include basic SIP connectivity for premise-based Lync installations, hybrid SIP connectivity with hosted PBX features and fully-managed hosted Lync integrated with SimpleSignal’s hosted PBX.
“We are excited about supporting Lync’s powerful collaboration suite,” said Michael Sterl, executive vice president of sales for SimpleSignal. “We’re responding to a void in the marketplace for a dependable HD voice solution that works seamlessly with Lync’s IM, presence and meeting collaboration tools. It’s great to be the first to market with a truly unified offering of hosted Lync with hosted PBX.”
Users can also use SimpleSignal’s other services that are available on the network, such as one number SMS texting, call recording with data mining, HD video conferencing and video calling over mobile devices.
SimpleSignal has partnered with Ongoing Operations to provide the fully-managed hosted Lync version, which includes unlimited domestic calling, mobile phone support, Lync softphone support for PC and Mac, integrated voicemail (voice to text), Microsoft Exchange integration, redundant systems housed within multiple data centers, network to network interface between Ongoing Operations and SimpleSignal provides class of service between networks and MPLS delivery to ensure availability.
“SimpleSignal has a great, high-quality hosted VoIP offering, combined with solid management tools and great service enabling us to deliver a truly stellar Microsoft Lync Solution,” said Kirk Drake, CEO of Ongoing Operations. “SimpleSignal’s hosted PBX combined with Ongoing Operations’ hosted Lync enables us to provide a great collaboration suite for our customers.”
For channel partners, “partnering with SimpleSignal has proven to be beneficial for our clients,” said Alan Sandler, founder and managing partner of Sandler Partners. “They continue to bring the newest technology to their offering and our clients are able to layer on additional apps and hosted services to improve their business communications.”