As organizations increasingly embrace remote work for their employees, the real-life threat of cybercrime only continues to grow. Today, companies face an increasing number of
vulnerabilities as staff operate out of wider, larger, more geographically dispersed areas.
Meanwhile, malicious actors actively target the attack surface to steal information, whether this entry point is a single network location or a virtually unlimited number of remote connections. As a result, the need for strong encryption has never been so magnified!

Each year, thousands of daily cyber attacks are launched, resulting in billions in cost for
enterprises worldwide. According to CRN, for example, the first half of 2021 alone saw nearly 119 million individuals impacted by a data breach, exposure or leak.

Sadly, one critical area of ciphering that is often overlooked is call encryption.

Alternately known as “collaboration security,” this aspect is designed to secure audio and video transmissions that contain sensitive or critical information, preventing it from landing in the wrong hands. The importance of call encryption cannot be understated as hackers continue to find new, unique ways to infiltrate one’s connection.

This constant threat can be considered the “new normal” of the extended remote workforce.

Bicom Systems Adds Call Encryption Indicator

While different types of communication require varying degrees of protection, companies such as Bicom Systems believe that the concept of solid call encryption is a necessary component for today’s business operations.

Not long ago, the company added the Call Encryption Indicator feature to its software set. This encryption-tracking element comes as part of the version 6.4 update to gloCOM (unified communications desktop application), gloCOM GO (UC mobile application), gloCOM Meeting (video conferencing) and PBXware (turnkey telephony) platforms. With the Call Encryption Indicator, administrators can view a call window during a conversation to determine if the exchange is encrypted … or needs to be. Selectable options include transmission control protocol (TCP), user diagram protocol (UDP) and transport layer security (TLS).

Call Encryption Benefits

Given the global nature of how many of today’s businesses operate, experts tend to believe that sensitive information should always be secured, whether calling over a traditional landline, cellular device, Voice over Internet Protocol (VoIP) connection or other types of voice/video call. In this regard, call encryption is needed across virtually every market. Some of the more applicable sectors include healthcare, government, education and public and private companies alike.

At the same time, the benefits of encrypting organizational calls are numerous. Call security promotes privacy, brand trustworthiness, information management and personal and corporate rights retention. According to Mobile App Daily, the most important reasons to encrypt a mobile connection include:

• Maintaining user privacy
• Securing personal and sensitive information
• Complimenting the virtual private network
• Protecting against unsecured apps
• Securing personal rights

As the corporate world changes and expands, so do the opportunities for hackers and other
malicious actors to exploit vulnerabilities. With new forms of communications technology, sadly, this possibility will likely only grow. By employing encryption-based security such as Bicom Systems Call Encryption Indicator, today’s organizations can have a reasonable expectation that its more sensitive dialogue will remain available only to those for which it is intended, regardless of platform.

—

Novinson, Michael. “The 10 Biggest Data Breaches of 2021 (So Far).” CRN. July 23, 2021.Aparna. “5 Reasons Why Your Mobile Needs Encryption.” Mobile App Daily. October 19, 2020.