Verint Adds Automation, AI to Workforce Management Suite
Verint Systems has added automation and artificial intelligence capabilities to its Workforce Management (WFM) solution. Users can now use voice-controlled digital personal assistants, and...
NICE Adds Automated Compliance for Financial Services Orgs
With MiFID II regulations going live in a few short weeks, financial services organizations (FSOs) around the globe are making final preparations to address...
Vonage Names Inside Sales Head
Vonage has appointed Dharmesh Shah as vice president of Inside Sales.
In this newly-created role, he is responsible for driving worldwide inside sales to support Vonage's growing...
ABOX42 Aims at North America IPTV Market with Channel Deal
ABOX42, a manufacturer of IPTV, OTT and hybrid-DVB advanced set-top box (STB) solutions, has announced a distribution agreement with CTIconnect, a telecom distributor serving...
Orange Business to Support Copernicus in Europe
Orange Business Services, as part of the Airbus Consortium, has been selected for the Copernicus data and information access service (DIAS) project by the...
Ooma Snaps Up Butterfleye
Ooma has acquired Butterfleye, an artificial intelligence-powered video camera and security platform.
Butterfleye’s smart video camera with AI for facial and audio recognition will be...
Masergy Unveils Managed Cloud Workload Protection
Masergy has launched its Managed Cloud Workload Protection solution, offering detection and response capabilities for AWS, Azure, Google and private cloud environments.
This is the latest integration...
Tech Data Debuts Tech-as-a-Service for Channel
Tech Data has launched tech-as-a-service (TaaS), which enables solution providers to bundle hardware, software and services into a single monthly subscription.
TaaS allows customers to scale their...
Cloud Migration Moves Slowly But Surely in Government Sector
Key findings show federal employees’ reliance on the cloud continues to grow at a rapid pace, but oversight over migration and consolidation remains inconsistent.
A survey, from...
Sify Reaches Gold Status in Akamai Partner Program
Sify Technologies, the largest ICT service provider, systems integrator and all-in-one network solutions company on the Indian subcontinent, has been elevated to Local Gold...