Simplicity VoIP Taps netsapiens for UC Platform
Simplicity VoIP, a Richmond, Va.-based IP service provider, has selected netsapiens as a platform provider for its unified communications (UC) portfolio of business phone...
Telarus to Acquire CarrierSales
Master agency Telarus, creators of GeoQuote, plans to acquire fellow master agency CarrierSales in an all-stock deal.
The combined companies, both of which are based...
Edgewater, Polycom Interop on UC Endpoint Analytics
Edgewater Networks and Polycom have completed interoperability testing of the Two-Way Active Measurement Protocol (TWAMP), and will now offer it as part of the Network Edge Orchestration...
nexVortex Named CarrierSales Top SIP Provider 2017
nexVortex has been named as the Top SIP Provider 2017 by CarrierSales, a master agency with headquarters in Draper, Utah.
Each year, CarrierSales asks its...
ScanSource Adds Yealink UC Phones to Portfolio for Resellers
Technology distributor ScanSource Communications has added Yealink, a unified communications (UC) terminal solutions provider, to its U.S. offerings.
“Coupled with ScanSource’s support and services, Yealink’s...
KADENCE Releases Fiber Management Enhancement
KADENCE has announced that its KADENCE Circuit Management (KCM) platform has been enhanced with functionality specific to the management of optical equipment, mapping of...
Nextiva Unveils NextOS at Partner Event
Businesses today can utilize more than a dozen or so applications to interact with their customers and partners. Indeed, there are a number ways...
Cisco Nabs BroadSoft in Huge UC Play
Cisco Systems has picked up unified communications and VoIP giant BroadSoft for $1.9 billion.
The move continues Cisco's transformation from hardware vendor to services powerhouse. Cisco’s collaboration...
Telarus Inks Distribution Deal with Spectrotel
Master agency Telarus has added Spectrotel as a supplier partner.
Spectrotel’s solutions enable multi-location, enterprise customers by aggregating hundreds of disparate networks, carriers, transports and equipment throughout North...
Column: Are Cloud Contact Center Clients Ready for the Customer Revolution?
By Jacki Tessmer, Enghouse Interactive
Operating expense-based (OpEx) pricing and the inherent flexibility of the software as-a-service (SaaS) model is often cited as the leading...