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Core Communications

Simplicity VoIP Taps netsapiens for UC Platform

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Simplicity VoIP, a Richmond, Va.-based IP service provider, has selected netsapiens as a platform provider for its unified communications (UC) portfolio of business phone...

Telarus to Acquire CarrierSales

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Master agency Telarus, creators of GeoQuote, plans to acquire fellow master agency CarrierSales in an all-stock deal. The combined companies, both of which are based...

Edgewater, Polycom Interop on UC Endpoint Analytics

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Edgewater Networks and Polycom have completed interoperability testing of the Two-Way Active Measurement Protocol (TWAMP), and will now offer it as part of the Network Edge Orchestration...

nexVortex Named CarrierSales Top SIP Provider 2017

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nexVortex has been named as the Top SIP Provider 2017 by CarrierSales, a master agency with headquarters in Draper, Utah. Each year, CarrierSales asks its...

ScanSource Adds Yealink UC Phones to Portfolio for Resellers

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Technology distributor ScanSource Communications has added Yealink, a unified communications (UC) terminal solutions provider, to its U.S. offerings. “Coupled with ScanSource’s support and services, Yealink’s...

KADENCE Releases Fiber Management Enhancement

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KADENCE has announced that its KADENCE Circuit Management (KCM) platform has been enhanced with functionality specific to the management of optical equipment, mapping of...

Nextiva Unveils NextOS at Partner Event

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Businesses today can utilize more than a dozen or so applications to interact with their customers and partners. Indeed, there are a number ways...

Cisco Nabs BroadSoft in Huge UC Play

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Cisco Systems has picked up unified communications and VoIP giant BroadSoft for $1.9 billion. The move continues Cisco's transformation from hardware vendor to services powerhouse.  Cisco’s collaboration...

Telarus Inks Distribution Deal with Spectrotel

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Master agency Telarus has added Spectrotel as a supplier partner. Spectrotel’s solutions enable multi-location, enterprise customers by aggregating hundreds of disparate networks, carriers, transports and equipment throughout North...

Column: Are Cloud Contact Center Clients Ready for the Customer Revolution?

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By Jacki Tessmer, Enghouse Interactive Operating expense-based (OpEx) pricing and the inherent flexibility of the software as-a-service (SaaS) model is often cited as the leading...